We are sensitive to privacy issues and have established this Privacy Policy so that you can understand the care with which we intend to treat your Personal Information and Financial Information. This Privacy Policy should be read in conjunction with our Terms and Conditions of Use. We, at Taxsmile, respect the privacy and the confidentiality of Your Personal Information (including email address) and Financial Information. Only authorized personnel/employees of Taxsmile have access to Your Personal/Financial Information specifically permitted by You for our use by us or for any other purpose. Our company's resources and entire staff are fully committed to safeguarding your personal data i.e email address and financial data i.e., bank account details, credit card details etc. and other data stored and uploaded in the profile created by you on our Website by ensuring that the highest security and other precautionary measures are in place to protect Your non-public information. That is why we do not share Your information (not even your email address) with third parties, affiliates, or partners except as outlined in this Privacy Policy. We only collect, store and use Your Personal Information (including email address) and Financial Information (with Your permission) for defined purposes including without limitation preparing and filing Your income tax return, supplying service and support, and notifying You of updates, new products, and services.
Information collected on our Website is kept strictly confidential. Taxsmile ensures that Your tax return data is not available to anyone in the Support Centre and therefore cannot be reviewed, changed or deleted by support personnel. If You select a Product/Service, which requires support and/or review by a Tax Professional or it is part of a service plan and/or product offered, then we presume Your implied consent for sharing Your data with the Tax Professional team and such presumption is inferred upon by Your selecting such a Product/Service or emailing us such a request whether payment is made by You or not and no further confirmation will be obtained from You. Taxsmile transfers Your data to any other affiliated/partner services or to a third party only on Your consent. We do not rent, share, sell or allow any other party to use information that we may collect on this Website. We are committed to protecting your privacy. We use the information we collect on the Website to enhance your overall experience. By using our Website, You consent to the collection and use of this information by our Website. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
The email address you share with us may be used to send to you promotional emails
in addition to periodic company news, updates, and/or related product or service
information, etc.
If you choose to opt out from receiving promotional emails you can do so by sending
an email to us at
info@taxsmile.com or by clicking the unsubscribing at the bottom of your
email or writing to us at the address specified on this website and informing us
of your decision.
Taxsmile may have entered into an agreement with third parties as Alliance Partners for providing the third party's products/services or products/services of Taxsmile. Such products/services may be provided by way of direct interface or by white labeling/co-branding. In either case, care taken about your data is as enumerated hereinabove. However, it may be used, shared or transferred to and fro as per the terms agreed between the Alliance Partner and Taxsmile. Taxsmile reserves the right to transfer Your data to the Alliance partners only on your consent. While using such Product/Services integrated between Taxsmile and Alliance Partner's Website, You should also review their privacy policies to learn more about how they collect and use Personal Information/data. Taxsmile does not control the information policies or practices of these Alliance Partners and hence will not be liable in any respect whatsoever. On Your using such product or service, it is presumed that You have understood the underlying risk if any and given your express consent to such terms and agree to abide the same.
From time to time we may revise this privacy notice. If we make changes to this Privacy Statement, including a material change in the way we use Your Personal Information or Financial Information, it will be deemed to be notified to and read by You on Your using the Website once we post the same on our Website since the same is available.
At Taxsmile, we use the industry-standard Secured Socket Layer (SSL) protocol which provides data encryption, message integrity, and server authentication when Your data is sent to us. When You see a small lock at the bottom right or left corner of Your browser window, You know Your data is being encrypted for transmission.
All information (including email address) You enter while using Taxsmile is used to provide the services requested by You. We maintain physical, electronic, and procedural safeguards to protect your Personal Information (including email address). All data is stored on Taxsmile servers and is backed up to prevent the loss of data. Access to (and the use thereof) personally identifiable customer information (including email address and any Financial Information shared by You) is restricted to authorized personnel and is permitted only when prompted by you, or as dictated by service, support, and/or fulfillment requirements.
Although we respect and honor your privacy preferences, Taxsmile shall maintain the right to contact You when it is required to make You aware of changes (that are of a non-marketing nature), that may impact Your ability to use Taxsmile products and services or to provide you with another alert irrespective of the fact if also you have registered yourself under the Do not Disturb (DND) or Do Not Call (DNC) service.
Taxsmile offers technical support and customer service on the some service plans to our customers. You may choose to submit a question through the support section of the Website or contact our support staff directly. The information submitted via the support section (including email address) is not stored or shared with third parties, affiliates, alliance, or joint marketing companies, or any other third party intermediaries. It is used to research your problem, provide answers, and/or request more information. If You make a suggestion using the Feedback section of our Website, the suggestion alone may be stored, but no personal data (including email address) will be stored with the suggestion. Taxsmile does retain the right to use Your suggestions and product enhancement ideas to improve the Websites and product line without obligation to You.
Though we make every effort to preserve user privacy, we may need to disclose Your information (including your email address) as and when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process or other judicial, administrative or investigative proceedings served or initiated on our Website.
IN THE EVENT OF LEAKAGE OF ANY SUCH INFORMATION FROM THE WEBSITE FOR ANY REASON WHATSOEVER TAXSMILE SHALL NOT BE RESPONSIBLE UNDER ANY CIRCUMSTANCES AND NO ACTION SHALL LIE AGAINST TAXSMILE.
Notwithstanding anything to the contrary mentioned herein, the maximum liability that Taxsmile and/or its directors, employees, agents, representatives and authors shall be liable would not exceed the fees paid by You to Taxsmile for the particular month in which the claim has arisen. Nothing contained herein shall mean that Taxsmile and/or its directors, employees, agents, representatives and authors shall accept any liability that You or Your representatives may notify but in case it is so done, it will be subject to our independent review of the same and our rights of defense.
Taxsmile in providing its services makes no warranties of any kind whatsoever. Taxsmile shall have no liability for any errors, malfunctions and /or Loss of data or defects resulting from or related to the use of the information (including software) in the systems used for providing services herein. Taxsmile shall not be liable to you for any indirect, Special or consequential damages or loss of profits arising from or related to the services provided or the information (including software) used for providing services.
The relationship between you and Taxsmile shall be governed by the Laws of India. You and Taxsmile agree to submit to the personal and exclusive jurisdiction of the courts located at Bengaluru, India.
By using our Website, You consent to our Privacy Policy.